All merchandise is not returnable. All jewelry pieces come with a guarantee. Please contact us for further information regarding our return policy.

Cancellations must be made the same day of purchase, and must be made by contacting us by phone (305) 915-1345. To recieve a full refund, contact us by phone immediately before order is processed.  All items must be returned in its original condition or product will be denied. Please contact us for further information regarding our refund policy.

Free shipping on purchases over $150.00; otherwise, all shipping charges are applied after purchase of product(s) in accordance to weight and location. 

Special event orders which encompass custom made jewelry must be made at least two (2) weeks and up to one (1) month in advance. Please contact us for further information regarding our group policies.